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Coronavirus (COVID-19)

Coronavirus (COVID-19)

Update – 23rd March 2020

25Mar2020 – 08:39 pm
Masco releases an updated statement in relation to Covid-19.

23Mar2020 – 01:29 pm
In light of the recent announcement from the Italian government regarding the closure of all nonessential manufacturing;
We are in detailed discussions with Fedegari, Masco and Bonfiglioli Engineering. At the moment all manufacturing will continue until Wednesday the 25th March. Fedegari, Masco and Bonfiglioli Engineering are currently in discussions with the relevant Italian authorities to discuss a potential extension to this. Further updates to follow.

19Mar2020 – 01:37 pm
Masco releases an updated statement in relation to Covid-19.

18Mar2020 – 03:19 pm
Dara Pharma releases a statement in relation to Covid-19.


18Mar2020 – 08:34 am
The majority of our teams in Ireland and the UK are working from home to allow our critical teams to work in isolation so we can maintain the highest level of support to our customers during this period.

Our service teams are still operational, spare parts are being shipped and we are supporting other methods for the completion of FAT’s at Fedegari, Stilmas, Olsa, and Bonfiglioli Engineering.

Our C&Q engineers are operational and we are completing Validation and Servicing activities where customers are allowing activities to continue.

Over the past number of years we have updated our IT infrastructure to enable home and remote working, utilizing Microsoft Teams enables us to interact both internally and externally with complete fluency. If you need to speak directly with a team member please use mobile numbers or request a team meeting via email as we enable our phone systems forwarding system.

We have developed our teams in Ireland and the UK to offer local support to our clients, during this period of uncertainty we hope that we can offer local stability to our clients.

Some key contact details should you need them:

Technical Support (normal working hours):
UK: 01293 824 400 (Ext: 236)
techsupport@steritech.co.uk
IRE: 071 9138920 (EXT: 236)
techsupport@steritech.ie

General Enquiries (normal working hours):
UK: 01293 824 400
SteriTech@steritech.co.uk
IRE: 071 9138920
SteriTech@steritech.ie

12Mar2020 – 11:57 am
Masco releases an updated statement in relation to Covid-19.

11Mar2020 – 04:40pm
Fedegari Group releases a statement in relation to Covid-19.

11Mar2020 – 11:51am
Bonfiglioli Engineering releases a statement in relation to Covid-19.

09Mar2020 – 03:00 pm
Masco releases an updated statement in relation to Covid-19.


09Mar2020 – 11:00 am – We can confirm that shipments from our Italian partners are still taking place. Due to additional procedures, shipments may take some additional time to process; we will advise of any delivery delays that may be experienced.

09Mar2020 – 10:30 am – We are currently reviewing with our suppliers the impacts of the recent restrictions imposed by the Italian government, specifically the Lombardy region of Italy. Once clear advice is available, we will post an update to this area.


In light of the outbreak of Coronavirus (COVID-19) we have implemented some additional precautionary measures in line with our suppliers:

Fedegari, Stilmas, Olsa and Bonfiglioli Engineering

Our suppliers have increased their internal checks and measures but the factories remain in full production, parts are being despatched and all FAT’s are progressing.

Please refer to the individual Communications issued by Fedegari, Masco (Stilmas, Olsa, DOC and BCD) and Bonfiglioli for their formal notification, which will be updated here as we receive the latest information.

What SteriTech are Doing:

All of our site operation teams are currently available to attend site without restrictions in the UK and Ireland whilst we are restricting all but essential travel to North Italy purely as a precaution against quarantine.

At our offices in Ireland and the UK, we have implemented a containment plan which consists of the recommendation from the HSE, NHS and the WHO. Our offices are open to all customers and clients but we would ask that they follow our hygiene policy.

Our service level agreements:

We are completing all sitework activity as normal, our engineers are following the guidelines set out by SteriTech and following all specific site requirements.

We are happy to discuss any of these details or concerns our customers have.

UK: 01293 824400

Ire: 071 9138920